All posts filed under: Growth

Removing uncertainty: the tip of the iceberg

comment 1

We spend a lot of time working on things that nobody else knows exists. A seemingly simple act of serving up a photostream with infinite scroll may require global infrastructure, aggressive caching and data being mirrored at the edges of a CDN. I’m sure there’s some kind of inverse correlation between the delight of a user experience and the challenge of the implementation in software at scale. This is because in order for the tip […]

Get straight to the point

comments 9

Not that long ago, I’d written about how I write an internal newsletter at work, as part of a wider piece on how to make sure that you’re being visible. This week’s post extracts a couple of the ideas that I’d recently been writing about internally and makes them suitable for a general audience. The core theme of this article is around getting straight to the point. That phrasing can sound somewhat harsh, but it’s […]