Everyone loves the start of a project. There’s the kickoff, the fresh energy of newness, and the blank canvas of a new feature to build. There’s a particular optimism that comes with beginnings, when the team is aligned, the scope feels manageable, and the possibilities stretch out ahead of you. Starting is the fun part, which is probably why so many of us have a pile of musical instruments and unfinished side projects. But the […]
Towards the end of 2025, it seemed that we couldn’t get through a week at Provet without some kind of infrastructure degradation. Outages were piling up, they were hard to diagnose, and customers were losing patience. When a major AWS outage hit in October, our customers didn’t distinguish between Amazon’s problem and ours: months of flakiness had already eroded their trust. So we declared a Code Yellow, the first time we’d done it: a company-wide written announcement explaining the concept, the structure, […]