One bottleneck at a time
This month, we’re going to think about our teams, departments, and organisations as systems. Specifically, we’re going to consider how we can increase throughput and output by identifying and removing the biggest bottleneck at any given time. This might sound obvious, but it’s surprisingly rare in practice. Most leaders spread their effort across many initiatives simultaneously, making partial progress on everything and completing nothing. The insight we’ll explore is that systems don’t work that way: […]